Scope Inbox: capture requests from email

Out-of-scope requests can now arrive by forwarded email and be triaged in one place, so nothing slips through before it's billed.

Scope changes rarely arrive in a tidy ticket — they show up in an email thread. The Scope Inbox brings those requests into ClientPact so they don't get lost.

Forward an email

Each account gets a dedicated forwarding address. Forward a client email and ClientPact captures it, classifies whether it looks out of scope, and matches it to the right client and project.

One-click triage

Captured requests land in the inbox with a suggested classification and an estimated hours impact. Confirm to convert a capture into a tracked scope request, or dismiss it. High-confidence captures can convert automatically.